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Data privacy policy

We understand the value and importance of your personal information. We are committed to protecting and respecting your privacy. We process your personal data in an appropriate and lawful manner, in accordance with applicable data protection regulations and the General Data Protection Regulation EU 2016/679 (“GDPR”) which is in force as of 25 May 2018.

This statement should be read in conjunction with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This statement was last updated in May 2018.

 

What data we collect and how we collect it

We may collect personal information by you:

  • completing an enquiry form or answering questions via the Site
  • corresponding with us by post, phone, email or otherwise when you apply for our services
  • subscribing to our services or publications
  • requesting marketing to be sent to you
  • giving us some feedback.

That information may include details such as:

  • your name, company name, type of industry, email address, telephone number, address, further personal details
  • specific requests or preferences regarding our service offers or in-manas packages
  • your marketing and communication preferences

We may collect information from publicly available sources and from third parties such compliance databases and / or compliance and due diligence services providers.

You may also give us permission to access information from social media providers such as Facebook or LinkedIn. You may also log in to the Site via Social Media. If you do grant us permission in this way, you remain responsible for ensuring the information we obtain is not false, misleading or inaccurate.

When you visit the Site, we may also collect information including:

  • technical information, including the IP address used to connect your computer to the Internet, your login information, browser type and version, the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time) as well as other information regarding your experience on our site such as page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page
  • information about your location. We may determine your location through your IP address and, when accessing the site through a mobile device, by using the data that we collect from that device. This includes information about the wireless networks or cell towers near your mobile device at the time of access.

Our websites and informational and marketing materials are intended for use by business users. Business contact information and online usage data is collected through the following channels:

  • Information given directly by you

When ordering or registering on our site or in order to use certain site features, you may be asked to enter your business contact details including your company name and/or website, full name, business e-mail address, corporate postal address and business phone number, in order for us to provide you with the services offered by this site and to enable you to report a problem with the site. Save for such circumstances described, you may visit our site anonymously.

  • Information we obtain from third parties

When ordering our products or services from our business partners, distributors, resellers and/or agents your company name and/or website, full name, business email address, corporate postal address and business phone number will also be provided to us, for us to be able to provide you with the products and services required.

  • Information we obtain

We also keep track of your corporate IP address and login information such as the date and time when you accessed our website as well as your navigation history in our site. We may also obtain the domain name and operating system of the computer with which you access our site as well as the type of browser you use. This information is automatically processed and obtained through the use of Cookies, and only as necessary in order to enable us to carry out your requests and to be able to provide you with the services you require. For more information on what Cookies are, and what they do, please refer to our Cookies Policy.

Where we are collecting or processing further information we may provide you with separate Privacy Notices informing you about how and why we are using your personal data.

Where we need to collect personal data by law, or under the terms of a quotation or contract we have with you, and you fail to provide that data when requested, we may not be able to perform the services as agreed or we may not be able to advise you, to prepare or issue a quotation or enter into a contract with you but we will notify you if this is the case at the time.

Personal information about other people

If you provide us with information about another person (for example a partner, business colleague or friend), you should ensure that they are aware of the contents of this Privacy Policy. To the extent the personal data is not a special category of data, we may process that personal data on the basis of performance of a contract, in order to comply with any legal obligations or because it is in our legitimate interests. Where the personal data is a special category of data, we will require a consent form to be signed by the relevant person unless there is a valid legal basis for processing that personal data falling within the definition of special category of personal data.

How will we use your personal data?

To ensure that we provide the best experience for you that we are able to, we may use your information:

  • to facilitate the provision of services which you request
  • where we need to prepare, issue or perform any advice, quotation or contract we are about to enter into or have entered into with you or to take steps to enter into a contract with you
  • assess financial and compliance risks in furtherance of our legitimate interest
  • provide to and discuss with you options, your requests or alternatives
  • develop our products, services, systems and relationship with you and record your preferences
  • market to you (but see ‘Your Rights’ below)
  • comply with our legal and regulatory obligations
  • undertake research and keep statistics
  • detect and prevent fraud and crime in furtherance of our legitimate interest.

We will also use your data for the following purposes:

  • administer our Site and for internal operations, including troubleshooting and in order to keep the Site safe and secure
  • improve the Site to ensure that content is presented in the most effective manner for you
  • ensure that content displayed on the Site is presented in a user-friendly manner
  • distinguish you from other users of the Site

We may also use your information in anonymised form, meaning it is not possible to identify who you are, to analyse the use of the Site, and consumer attitudes to our products, services and marketing.

We will never sell your personal information to third parties.

Third-party links

Occasionally, at our discretion, we may include or offer third party products or services on our websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Any information posted on third-party blogs or forums or on social media sites becomes public, which means it could be read, collected and used by others in any manner. We have no responsibility or liability for any information you choose on submit on such sites.

Legal basis for processing

We shall only process your personal data to the extent necessary for us to be able to provide the services we offer and / or for the purposes indicated in this statement.

We may also process your personal data on the basis of any legitimate interest or in order to comply with any legal obligations at law. This may include the exercise of defense of legal claims or in order to comply with an order of any court, tribunal or authority.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing communications to you. For further information on how we provide you with choices around the use of your personal data for marketing and advertisement purposes, please see below.

Sharing of Data

We may need to share personal data with certain authorities and regulatory bodies if required or we are obliged too.

We may also be under a duty to disclose or share your personal data to comply with any legal obligation, judgment or order from a court, tribunal or authority. We may also disclose your data to enforce our Terms of Business Agreement, or to protect our rights, property or safety, that of our partners or other users of the Site.

Data security

We will ensure that appropriate security measures are taken against unlawful or unauthorized processing of personal data, and against the accidental loss of, or damage to, personal data.

The transfer of information between the Site and your device is protected with SSL/TLS1.2 end-to-end encryption protocol or newer technologies as they become available provided they are supported by your browser. All personal data is stored in a secure server environment of our professional cloud service provider. They use a firewall and other advanced technology to protect against interference or unauthorized access. Usernames and passwords are issued to persons authorized to access the personal data who are bound by confidentiality not to disclose any data.

No method of transmission of data is one hundred percent (100%) secure and absolute security cannot be guaranteed.

Storage of Your Data

We shall only store your data as long as is strictly necessary for the purposes for which it was collected i.e. to provide you our services or for the purposes of satisfying any commercial, legal, accounting or reporting requirements. In any case, retention of data shall not exceed 10 years from the date of termination or completion of the services. This period of retention enables us to use the data for defending potential legal claims, taking into account the applicable limitation periods under relevant laws, as well as, if applicable, to comply with anti-money laundering / KYC know your client laws and regulations, anti-bribery / corruption laws and regulations, accounting and tax laws, applicable to certain jurisdictions in which we operate.

To the extent possible, we anonymize the data we hold about you when it is no longer necessary to identify you from that data.

Your Rights

You are entitled to exercise the following rights under the GDPR:

  • Right to Access Information - you have the right to request information as to whether or not your personal data is being processed by in-manas, as well as information as to how and why it is processed, by sending an email to office@in-manas.com . You shall receive one (1) electronic copy free of charge via email. We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, in which case we may also refuse to comply with your request.
  • Right to object - we may from time to time contact you with suggestions on how you can limit any protection gaps you may have with special offers etc. You may contact us at any time by email to office@in-manas.com to ask us not to process your personal data for such marketing purposes. Similarly, you may ask us not to process your personal data for other marketing purposes e.g. you receiving information from us about upcoming events, newsletters and publications, and your data will no longer be processed for such purposes.
  • Right to withdraw consent - you have the right to withdraw your consent to this statement, and the processing practices described, at any time by sending an email to office@in-manas.com . This will not affect the lawfulness of processing which we carried out on the basis of your consent before its withdrawal. Withdrawal of consent will result in us having to terminate our services immediately.
  • Right to rectification - you have the right to obtain rectification of any inaccurate personal data about you that we have processed, update any data which is out-of-date and the right to have incomplete personal data completed, including by means of a supplementary statement.
  • Right to erasure - you have the right to obtain the erasure of personal data we have concerning you when your personal data is no longer required where:
    • you withdraw your consent to us processing your personal data
    • your personal data no longer needs to be processed
    • your personal data has been unlawfully processed.
  • Right to restriction of processing - you have the right to restrict our processing activities where:
    • you contest the accuracy of personal data, for a period enabling In-manas: intelligent management solutions to verify the accuracy of that personal data
    • our processing is deemed unlawful, and you oppose the erasure of your personal data and request restriction of its use instead
    • we no longer need your personal data for the purposes stated in this statement, but you require it for the establishment, exercising or defending of legal claims
    • you have objected to our processing pending the verification whether the legitimate grounds of our processing activities overrode those pertaining to you.
  • Right of data portability - as from 25 May 2018, you shall have the right to receive your personal data in a structured and machine-readable format and transmit this data to another Controller (as defined in the GDPR).
  • Right to complain to a supervisory authority - you have the right to lodge a complaint at any time to the competent supervisory authority in your jurisdiction on data protection matters. We would, however, appreciate the opportunity to deal with your concerns before you approach a supervisory authority, so please contact us in the first instance.
COOKIES

What are cookies

Like most professional websites, the Site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. A cookie enables the Site to remember users that have already visited. Without a cookie, every time you open a new web page you would be treated like a completely new visitor.

You can also find further information on cookies and local storage at the following websites.
http://www.aboutcookies.org/
http://www.allaboutcookies.org

Disabling cookies

You can prevent the use of cookies by adjusting the settings on your browser (see your browser Help do this). But please be aware that disabling cookies will also disable certain functionality and features of the Site. We recommended that you do not disable our cookies.

Many browsers allow you to browse privately whereby cookies are automatically erased after you visit a site.

How we use cookies

We use cookies for a variety of reasons. They include persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it's easier to return to our Site or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read when you return to our Site. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

We also use analytics cookies. These cookies track information about how the Site is being used so that we can make improvements and report our performance. We might also use analytics cookies to test new ads, pages or features to see how users react to them. Analytics cookies may either be first party cookies or third party cookies.

Third Party cookies

We may also use cookies provided by trusted third parties. Third party analytics are used to track and measure usage of the Site and may track things such as how long you spend on the Site or which pages you visited to help us understand how we can improve the Site for you. Also, as we sell products it's important for us to understand statistics about how many of the visitors to our Site make a purchase, and to help us accurately make business predictions and to monitor our advertising and PR costs to ensure the best possible price for you.

Changes to this Policy

We may, over time, need to modify this Privacy Policy. If we do, we will publish any changes on the Site so that you are aware of them, and let you know when those changes will take effect. We will also let you know your rights if you object to any of those changes.

Consent

By visiting the Site and providing your information to us, you consent to its use on the terms set out above.

 

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how you use the site. The information generated by the cookie about your use of the website will normally be transmitted to, and stored by, Google on servers in the United States. We have, however, expanded Google Analytics on this website by the code, “anonymizeIP”. Thereby, your IP address will be shortened before by Google in the member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Google in the USA and will be shortened there. Google will use that information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services to the website operator relating to website activities and Internet usage. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of the data generated by cookies which relate to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in which is available at http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on, in particular, in the case of browsers on mobile end devices, you can also prevent the collection of data by Google Analytics by clicking the following link. An opt-out cookie will be placed which will prevent the future collection of your data when visiting this website. The opt-out cookie is only valid in that browser and only for our website and will be set on your device. If you delete the cookies in that browser, you must set the opt-out cookie again. We also use Google Analytics to analyse data from DoubleClick cookies and AdWords for statistical purposes. Should you not wish that we do this, you can deactivate it through the Ads Preferences Manager. Additional information regarding terms of use and data protection is available at http://www.google.com/analytics/terms/gb.html or https://www.google.de/intl/en/policies/.

 

XING

This offer uses the “Xing” button of the social network, XING, which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg/Germany (“Xing”). The button can be recognised by the term “Xing” on a coloured, mostly petrol-coloured, background. When calling up any of our websites which contain that button, your browser will establish a connection to the servers of Xing, with which the “Xing Share Button” functions (in particular, the calculation/display of the counter value) will be performed. Therefore, we have no influence on the scope of the data collected by Xing by means of that button and will inform you in accordance with our state of knowledge. According to Xing, Xing does not store any personal data of you regarding the calling-up of our websites, does not store any IP addresses and will not analyse your user behaviour regarding the use of cookies in connection with the “Xing Share Button”.

The current data protection information regarding the “XING Share Button” from time to time and additional information can be found at the following website: https://www.xing.com/app/share?op=data_protectio . To prevent the transmission and storage of data regarding you and your surfing behaviour by Xing, you must log out at Xing before visiting our websites and delete cookies (if any) from your browser.

 

LinkedIn

This website uses plug-ins of the social network, “linkedin.com”, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). Those plug-ins are marked by a LinkedIn logo. When you call up any of our websites which contains such a plug-in, your browser will establish a direct connection with the servers of LinkedIn. We have no influence on the scope of the data collected by LinkedIn by means of the plug-in and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to LinkedIn which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. If you are logged in with LinkedIn at the same time, LinkedIn may associate that information with your LinkedIn account.

Please note that an exchange of that information will be made as early as upon calling up the website which contains the plug-in, regardless of whether or not you interact with the plug-in. If you interact with the plug-in, for example, by clicking the “share” button, the related information will be transmitted directly to LinkedIn and will be stored there. The purpose and scope of the data collection and the further processing and use of the data by LinkedIn, as well as your related rights and setting options regarding the protection of your privacy, can be found in the privacy notices of LinkedIn at www.linkedin.com.

To prevent the transmission and storage of data regarding yourself and your surfing behaviour by LinkedIn, you must log out at LinkedIn before visiting our websites and delete cookies (if any) from your browser.

 

Youtube

This website uses plug-ins of Youtube.de/Youtube.com, which is - represented by Google Inc. - operated by Youtube, LLC, Cherry Ave., USA. If you call up a page of our Internet presence which contains such a plug-in, a connection to the YouTube servers will be established, and the plug-in will be shown on the website by a notification to your browser. Therefore, we have no influence on the scope of the data collected by YouTube by means of that button and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to the YouTube server which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. When using functions of the plug-in, for example, when clicking the start button of a video or sending a comment, that information will be associated, for example, with your YouTube user account; this can only be prevented by you by logging out at YouTube before using the plug-in.

Information regarding the collection and use of the platforms or plug-ins can be found in the data privacy statement of YouTube at www.youtube.com. 

 

in-manas: intelligent management solutions GmbH
A 6020 Innsbruck, Bienerstraße 4
phone +43 512 552063
e-mail office@in-manas.com